Mapping the Terrain of E-Coaching in Organizations
A
study of how e-coaching is being used in organizations,
including features, practices, and factors that may influence its use
By
Rebecca Vaughan Frazee,
Doctoral Candidate in Educational Technology, USD/SDSU
Thank you for your interest in this important study of e-coaching in organizations!
Who
is conducting this research?
My name is Rebecca Vaughan Frazee. To learn more about me, see my
brief bio below. I am conducting this research as
part of my doctoral studies in educational technology, under the direction
of Dr. Allison Rossett and Dr. Bob Hoffman at San Diego State University,
and Dr. Fred Galloway at the University of San Diego, School of Leadership
and Education Studies.
The
necessary WIIFM...What's in it for me?
I understand that your time is very valuable. For completing the
survey, you will receive the following:
-
Immediate results of select survey items from all survey participants to date.
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A brief report that summarizes key findings from this survey and interviews of over a dozen e-coaches.
-
Personal satisfaction in knowing that you have helped shape the understanding of the field.
-
My immense gratitude!
-
And, last but not least...
|
|
Extended opportunity! Complete
the survey by April 10th |
What
exactly is e-coaching?
Good question. For the purposes of this study, I am defining e-coaching
as coaching that is provided partially or entirely at a distance, using
technology for purposes other than simply scheduling appointments and
completing administrative tasks. E-coaching may be done by phone, email,
or other computer-mediated communications, and in combination with face-to-face
coaching.
I have purposefully avoided defining "coaching," as my study is exploratory and I want to see if what is considered "coaching" changes with the injection of technology. The only way I'm narrowing it for the study is by looking at coaching done for work related purposes, not life or personal coaching.
I am interested in "formal" coaching done as part of defined programs that are stand alone and tied to training and other development efforts, as well as informal coaching done as part of day-to-day work in the field. Coaching for development and coaching for just-in-time answers and expertise. Coaching done by managers, trainer/facilitators, professional coaches, and peers as well as resources people use to "self coach."
Criteria
for participation in the study
In order to be eligible for this study, you must answer YES to all three
of the following statements:
-
I am at least 18 years of age.
-
I am involved in the design, delivery, implementation, coordination, or leadership of face-to-face coaching and/or e-coaching services or programs (Note: you do not have to be a coach to participate in this survey.)
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I have been involved in face-to-face coaching and/or e-coaching for work-related purposes at some time during the last 18 months.
What
about confidentiality?
Your responses will be kept strictly confidential and will be
used only for research purposes. The researcher will aggregate
your responses along with others'. If you choose to provide your
email address in order to receive the report, your contact information
will be kept separately from your survey responses.You are assured
that you will not receive any commercial solicitations as a result
of your participation in this study. The researcher is an independent
individual and has no affiliation with any commercial entity.
Your participation is entirely voluntary, and you can withdraw
at any time if you wish to do so.
Take
me to the survey!
By clicking the following link, you acknowledge that you are eligible
for the study and agree to participate.
** Click here to participate in the survey **
(Or alternately,
paste the following URL into your browser window:)
http://www.surveymonkey.com/s.asp?u=565163309538
Other ways to participate in this important research
Do
you want to share your e-coaching story, or know someone who would?
Please
click
here to share your e-coaching story or send the link to a colleague.
(http://www.surveymonkey.com/s.asp?u=525843112075)
Are
you a coach who is interested in being interviewed for my study?
Click here to find out more.
Do
you have any referrals?
If
you know someone who might be appropriate and interested in participating
in my study, please send them to this page -- study
description and call for participation in the survey.Or
email me with their
contact information.
Additional Information
Purpose
of the study
The purpose of this exploratory and descriptive study is to map the
terrain of e-coaching as it is being used in organizations today,
and to identify e-coaching success factors. The study examines technologies
and practices used to deliver coaching, as well as how e-coaching
services and programs are implemented and supported.
Feel free to contact the following individuals:
Rebecca Vaughan Frazee has been working as an instructional designer and performance consultant for over a decade. She has taught graduate courses in educational technology, and has managed several large-scale projects including face-to-face and technology-based solutions for national, global and Fortune 50 companies. Her work centers on the development of workforce learning and performance professionals, helping them expand their focus beyond training to more systemic performance solutions, and supporting them in the move to performance consulting, e-learning and blended learning. Rebecca has worked on studies and projects for Applied Materials, Motorola, Fidelity Investments, PricewaterhouseCoopers, Prudential Securities, Eli Lilly, TEC International, the Corporation for National Service, NASSCO, San Jose State University, and the IRS. Her most recent publication is a white paper for the American Management Association titled Blended Learning Opportunities (available online at www.amanet.org). Other publications include Technology adoption: Bringing along the late-comersin the 2001 ASTD E-Learning Handbook, and Using Relevance to Facilitate Online Participation in a Hybrid Course in EDUCAUSE Quarterly (2003, vol. 26(4), p. 67-69). Rebecca lives in San Diego with her husband and their delightful two-year old son. She can be reached at rfrazee@rohan.sdsu.edu.
