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Technical Support for Microsoft Word Users

his technical support page is intended to supplement (or sometimes just explain) the SDSU Template. It provides technical support for those problem areas students have identified while using the template during the past year. It does NOT repeat instruction already provided in the Template's ReadMe File.

The following instructions are for use with MS Word XP or 2003 for Windows. If you are using an earlier version of Word or using a Mac, supplement these instructions with the help screens in your version of Word. If you are using a different word processor (like Word Perfect or Quark), these instructions may still be helpful, if only to supply you with the terminology necessary to get help from those other programs.


SDSU DISSERTATION AND THESIS FORMATTING

When trying to comply with the formatting requirements provided in the 11th edition of the SDSU Dissertation & Thesis Manual (DTM), and sometimes in conjunction with using the Template, students seem to have the most trouble with the following areas:


ADDING EXTRA SPACE above or below headings, lists, tables, figures, etc.

The template provides the necessary extra space required for Chapter titles, headings, block quotations, and lists, as well as the extra space required before tables and after figures. However students must manually add extra space after tables and before figures. Depending on the content, students may want to use the same spacing configuration for other areas in the manuscript, as well.

Maintain normal text spacing (either 1-1/2 spacing or double-whichever you are using) and do not add extra space by hitting the ENTER key in those areas where you want to increase the space (that doesn't work well). THEN, use the "Spacing Before & After" feature to set the additional spacing where you need it as follows:

  • Click on the text around which you need additional spacing. Usually just clicking on the line or anywhere within the paragraph will be sufficient. However, if you do select text, be sure to include the paragraph marker at the end of the paragraph as well.

  • Select Format then Paragraph and the <> box will open. [After clicking on this link, click on the orange box with blue arrows at the bottom right corner of the new window to expand the size of the picture.]

  • Under Spacing/Before--After, add 12&nbsp;pts (equal to one single-spaced line) before or after the paragraph in question, depending on where you need additional space in relation to that line/paragraph). Regardless of the line spacing format you are using (1-1/2 or double), you will be adding 12&nbsp;pts. Points can be increased/decreased in increments of 6&nbsp;pts by clicking on the arrows to the right of the box. You can also just type directly into the box for increments of less than 6&nbsp;pts. NOTE: When adding space before text to separate it from a preceding table, you may need to add somewhat more than 12&nbsp;pts because Word doesn't recognize the space occupied by the bottom delineating line of the table (this isn't a problem when there is a note to a table). So, if after adding the 12&nbsp;pts, the space between the bottom of the table and the following text doesn't look equal to the space between the text and the table title (the space above the table), increase the points until it does.

FOOTNOTES

The SDSU Template style Footnote Text has been modified to comply with most style manuals plus the DTM. To recreate the style or modify it because you are using a different font with a different font size, e.g., you would:

  • Select Format/Styles and Formatting.

  • From the Styles and Formatting Task Pane which opened on the right side of the screen, choose "Footnote Text." If Footnote Text does not apear on the list, look at the bottom pull-down menu of the Task Pane [Show:]. Select "Custom," then click in the box next to the Footnote Text style to make it visible and click ok.

  • Click on the down arrow that appears to the right of the Footnote Text style when you move your cursor over the style name and select Modify (the Modify Styles window will appear).

  • Select Format.

  • Select Font and make sure the font is the same style you are using in your text; if not, change it. Set font size to 10 pts. (or 2 pts smaller than text font size).

  • Click OK.

  • Reselect Format.

  • Select Paragraph.

  • Under Indentation/Special, select "First line"

  • Under Spacing/After, select "6 pts" by moving the up/down arrows. This will give you a half-spaced line between entries.

  • Check Line Spacing--it should already be set to single If not, change it to single.

  • Click OK.

  • Click Apply.

To fix problems with the footnote or endnote separator lines, see the ReadMe File's troubleshooting section under References.


HANGING INDENT

Although this information is contained in the Template's ReadMe File, students tend to miss it. The SDSU Template has several hanging indent styles: two for lists and two for the reference list. The list styles are: (1)&nbsp;"&bull; List Bullet 2" and (2)&nbsp"1. List Number 2." The reference list styles are: (1)&nbsp;"Hanging Indent" and (2)&nbsp;"Hanging Indent Author/Number. To create hanging indents in other areas, the Word help screens have sufficient instruction to help you; look under indentation.


PAGE BREAKS (Restriction of)

Typical use of this function is to eliminate widow/orphan lines or headings alone at the bottom of a page. Widow lines are short, paragraph-ending lines appearing at the top of a page; orphan lines are short, paragraph-starting lines appearing at the bottom of a page. The SDSU Template styles are already programmed to avoid these situations, but you may find it handy for other purposes. To access this function:

  • Select Format.
  • Select Paragraph
  • Click on the Line and Page Breaks tab.
  • Then, click in the check boxes for Keep Lines Together, Keep with Next or Page Break Before as necessary. Widow/Orphan Control is always selected in the Template, so only UNcheck that box if having a widow or orphan line is the best alternative for a particularly sticky formatting situation.

PAGE NUMBERING

Extensive instruction is included in the ReadMe file under Pagination and Landscape Pages.

A note to WordPerfect and other software users: WordPerfect, e.g., does not have a separate "margin" for header text (like page numbers). Instead, the header is placed within the top margin setting. Therefore, in WordPerfect, set the top margin at .63 inches. WordPerfect automatically double spaces after the page number before it begins text and your text will properly start at 1" from the top of the page.


TABLE OF CONTENTS (and List of Figures, etc.)

Errors here are usually caused by not reading the Template's ReadMe File carefully for this section rather than technical difficulties. See #3 of the
Top 10 Formatting Problems handout for more information on these issues.


Dot Leader. The dot leader in these lists is produced automatically in the SDSU Template. The instruction to produce the dot leader is contained in the right-aligned tab, set at the right margin. See Word's help screens for "set tab stops" then select "set tab stops with leader characters" if you'd like to learn how to do this. The function is handy for lots of things as leaders can be dots, dashes, or solid lines.




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