FLORENCE>Useful and Important Contacts
Telephone Numbers
- Ambulance and Police (Ambulanza e Polizia) 113
- Airport Peretola (Florence) for info. call 55373498
- Airport Pisa 050-28088
- Bus info. 0555650222
- Car towed? Call City Deposit to confirm location 055308249
- Customs (Dogana) 055214316/055214444
- Doctor on Call (Guardia Medica) 055477891
- Directory Assistance Telephone 12
- Fire Department (Vigili DI Fuoco) 115
- Federal Police (Carabinieri) 112
- Lost and Found (Oggetti Ritrovati) 05532831 /367943
- Lost Baggage (Florentine airport) 055308023
- Museum reservations 055294883
- Taxi 0554242/ 0554390/0554798
- Taxi merci 055210321
- Telegram dictation for Italy and abroad 055186
- Tourist Information offices: 055 212245 / 2302124 / 29083233
- Train Information 278785 or 147/888088
- Violence against Women 055473535
Glossary
Ciao = Hello, Goodbye – an all-purpose greeting
Piano = Italian for floor of a building
Pian Terreno = Ground floor
Piano Primo = First floor
Aula = classroom
Uscita = exit
Medical and Emergency Services
Medical Insurance/Information
Participants who are ill or injured while in Florence should seek medical treatment and be prepared to pay their own expenses. Subsequently, a claim form must be submitted for reimbursement.
Emergency Services
PLEASE NOTE: Doctors at the Careggi Hospital, the Guardia Medica and the medical assistants on board the ambulances generally speak only Italian. Therefore, students who have a medical emergency after business hours should contact their Concierge for assistance.
Medical Emergencies and Ambulance
Dial 118 - 24 hour service
Tourist Medical Service 24 HOUR SERVICE and HOUSE CALLS
Via Lorenzo il Magnifico 59 - Tel 055475411/ Fax 055474983
Walk-in clinic hours (ambulatorio): Mon. - Fri. 11,00 – 12,00 / 17,00 – 18,00, Sat. 11,00 – 12,00
Office hours: Mon. - Fri. 9,00 – 12,00 / 14,00 – 18,00, Sat. 9,00 – 12,00
NOTE: To see a specialist (i.e. gynecologist, dermatologist, etc.), call first for an appointment, which can usually be organized in a day or two.
Careggi Hospital Emergency (Pronto Soccorso)
Viale Morgagni 85 - Tel 0554277111 24 hour service
Guardia Medica/Misericordia (20,00 to 8,00 - night services):
Free medical assistance. Location: Via Campanile 19 (right across from the Duomo where you see the ambulances parked).
General Medicine / General Practitioners
Dr. Stephen Kerr
Clinic: Via Porta Rossa 1 (near Pharmacy on Piazza Signoria) Tel. 055 288055
Afternoon walk-in clinic, no appointment necessary, Weekdays, 3 – 5 PM
Home: 055 5528302 Cell: 335 8361682
Prices: clinic appointments €32.00
Services include: general/family medicine, contraception, morning after pill, sports certificates, travel vaccinations, allergy shots, customs release certificates (for importing medicine from home), special referrals for other English speaking specialist.
Dr. Giorgio Scappini
Clinic 1: Via Orsini 26r (in front of the drug store) – Tel. 055 6812689
Wednesdays, by appointment only. From 6:00 pm on. Call 338 8893435 for appointment.
Clinic 2: Via Bonifacio Lupi 3r (on the corner of Via San Gallo) – Tel. 055 483363
Monday: 17 – 18; Tuesdays & Thursdays 17 – 18:30 Walk in clinic no appointment necessary.
Friday by appointment only from noon on. Call 338 8893435.
Clinic 3: Via C. Guasti 2 (on the corner of Piazza Muratori)
Monday, Wednesday 15 – 17; Friday 15 – 16 Walk in clinic, no appointment necessary.
Office/home phone number: 055 2347567, Cell: 338 8893435 for house calls or in case of emergency.
Dr. Antonio Weber
Clinic: Via Porte Nuove 18, Tel. 055 359935, Mon. – Fri. 14:30 – 19:30
Home: Via Piero Luigi DA Palestrina 20 – Tel. 055 355812. Cell. 330 618671
Specialists
Please see the staff for a listing of other medical providers and services, including:
- cardiology
- chiropractors
- dentists
- gynecologists
- hospitals
- lab services orthodontists
- optometrists
- psychologists
- psychiatrists
- urologists
Special Services
Alcoholics Anonymous: Meets at the American Church, Via Rucellai 9 - Tel 055294417
Tuesday and Thursday at 18,00 and Saturday at 17,00
Florence reps are Claire - Tel 055715317, Norman - Tel 055294303 and Beth - Tel 055353625
Al Anon: Meets at the American Church Thursdays at 18,00
Rape Hot Line (Telefono Rosa): 06/6832675 (Rome)
Sexual Assault Organizations:
Careggi Hospital's Pronto Soccorso Rosa, Tel. 0554277493
Artemisia, Centro Donne Contro la Violenza, Via del Mezzetta 1, Tel. 055602311
Alessandra Paunez (fluent English speaking counselor)

