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#0100 Academic Information Technology Guide

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Introduction

The Academic Information Technology Guide focuses on academic users of computing, multimedia, and information technologies at San Diego State University. The guide shows the academic user the wide variety of computer facilities, their locations and hours of operation, and software and hardware available to them. Because computing is constantly evolving, the guide provides the user with the Internet web address (URL) to most of the computer information. These web sites are updated with the latest information and can provide the academic user with information on any recent changes.

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Section Contents:

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Central Academic Mainframe Computers

The central academic mainframe computers at SDSU are a Sun Sparc SunFire 4800 (rohan.sdsu.edu) and a Sun Enterprise 450 (moria.sdsu.edu). ROHAN and MORIA are located on the first floor of the Business Administration and Mathematical Sciences building at the central operating facility of University Computer Operations (UCO). Both computers are managed by Library and Information Access.

ROHAN is a very large, high performance, mainframe host computer running SOLARIS 8 as its operating system. Its current configuration consists of 8 CPUs with 8 GB of memory, one T3 Hardware Raid 18 x 73 GB, five internal 18 GB Drives. and a DDS4 DAT tape drive. Users have access to paid laser printing in LL-200. ROHAN allows 1200 simultaneous port logins for its approximate 24,000 accounts.

MORIA is a small mainframe host computer running SOLARIS 8 as its operating system. Its current configuration has 4 CPUs with 1 GB of memory, 90 GB of disk storage, DDS3 DAT tape drive, and access to the same printers as ROHAN.

These host computers (main computer systems to which multiple users are connected) are available to academic users through SDSUnet connections. However, while ROHAN allows general use, MORIA is reserved for research usage (see Obtaining a Computer Account). ROHAN has a limit of 2 hours of CPU time and 256 MB of virtual memory. MORIA, with CPU timelimit set at 1 month and 1 GB of virtual memory, can accommodate most larger research projects. Those projects needing more resources will be referred to the SuperComputer Center at UCSD. For further information on ROHAN, see Handout #0200 Guide to Using ROHAN available on-line and in LL-200.

Other academic mainframe computers also managed by Library and Information Access are:

www-rohan.sdsu.edu Academic Computing Web Server
proxy.sdsu.edu Proxy Server
news.sdsu.edu (gondor.sdsu.edu) Newsgroup Server
  • Web service and streaming audio/video (100 streams) for ROHAN is served by www-rohan, a Sun Ultra 80 (2 x 450MHz Ultra SparcII CPUs, 1GB RAM).
  • Proxy.sdsu.edu is hosted by a separate Sun Enterprise1 Server (143 MHz Ultra Sparc CPU, 256 MB RAM).
  • Usenet news on news.sdsu.edu is hosted by a PIII 500 MHz system server running Redhat 7 Linux.
The academic mainframe computer managed by Instruction Technology Services is:

blackboard.sdsu.edu Distance Learning Server
  • Distance Learning on blackboard.sdsu.edu is hosted by Sun Ultra 80 server ( 4 x 450 MHz CPUs and 2 GB RAM.)
Note: None of these academic mainframe computers allow user accounts, except courses.sdsu.edu for discussion groups.

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Software and Manuals

Some of the software available on ROHAN includes ARC/Info, BMDP, C, C++, Common LISP, FORTRAN, IMSL, LATEX, LYNX/MOSAIC/NETSCAPE (Internet Access via WWW), ELM/MAIL/MH/PINE (Email packages) and use of EUDORA (POP3 supported Email package), MATLAB, MAPLE, MINITAB, EDT/EMACS/PICO/SOFFICE/VI (text editors), ORACLE, PASCAL, SPSS, TEX, TIN (USENET newsreader), and X-WINDOWS. Typing apropos package (where package is one of the above) at the % prompt will provide additional information. MORIA has the same software as ROHAN with the addition of SAS.

Manuals for software available on ROHAN and MORIA are available at the Reserve Book Room (RBR) in the LA-2201. The RBR maintains a collection of operation and instruction manuals for campus hardware and software. Faculty, staff, and students can checkout the manuals for 3 days by presenting their valid ID Card. If you need information on checking out these manuals, call 594-6740. A list of the manuals can be obtained at the Reserve Book Room counter or from the PAC.

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Operating Hours and Downtime

The computers normally operate 24 hours a day, seven days a week. Exceptions include brief periods during holidays, and scheduled periods devoted to system testing and preventive maintenance. In general, system testing periods are scheduled during early morning hours when the fewest users are likely to be disrupted. UCO notifies users of system availability and planned changes in system status through messages on each computer. Such messages are normally displayed at log-in time, but may be displayed at any time.

In the event that there is an emergency announcement to be made regarding computer downtime, messages will be placed on ROHAN and MORIA. Information on scheduled downtime is displayed via the message of the day at log-in time.

In addition, academic users can call the University Computer Operations Information Line at 594-4296 for information on mainframe operating status, and open computer labs and their hours and locations.

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Obtaining a Computer Account

You must have an account number and password from SDSU to use the Sun Sparc SunFire 4800 (ROHAN). Account application forms are available at the Student Computing Center (LL-200).

  • Students - Any active student can add their own account on ROHAN. Login to the WebPortal and click on the button titled Get a ROHAN/Email account. An account will be added for you. The account information will be displayed on the screen, and will be emailed to your email address on file with the WebPortal. If you need assistance, go to the Student Computing Center in LL-200. Student accounts will be active for the duration of their SDSU affiliation.

  • Faculty - Faculty can obtain class accounts or faculty accounts on ROHAN by completing and signing a #0510 ROHAN Computer Account Application (pickup and return of forms is handled in LL-200). Accounts are usually available within two working days, contingent upon system availability and workload. Class accounts are active for one semester. Faculty accounts are active for the duration of their SDSU affiliation.

  • Academic Staff - Staff (working in a department that reports to Academic Affairs) can obtain academic staff accounts on ROHAN by completing and signing a #0510 ROHAN Computer Account Application (pickup and return of form is handled in LL-200). Accounts are usually available within two working days, contingent upon system availability and workload. Academic staff accounts are active for the duration of their SDSU affiliation.

  • Department/College Web access - SDSU Academic Departments and Colleges interested in providing a Home page but do not have a location on a Web server in their college, can obtain a special account on ROHAN. By completing and signing a #0515 Department/College ROHAN Computer Account Application for World Wide Web access form (pickup and return of forms is handled in LL-200), Academic Departments and Colleges can develop and store this type of Home Page file. Accounts are usually available within two working days, contingent upon system availability and workload.

  • Student Organization Web access - SDSU Student Organizations interested in providing a Home page, but do not have a location on another Web server, can obtain a special account on ROHAN. Their Faculty advisor can obtain an account for this purpose by completing and signing a #0516 Student Organization ROHAN Computer Account Application for World Wide Web access form (pickup and return of forms is handled in LL-200). Accounts are usually available within two working days, contingent upon system availability and workload.
You must have an account number and password from SDSU to use the Sun Enterprise 450 (MORIA). To obtain an account, users must justify their needs in an Email request to nash@rohan.sdsu.edu.

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or to Academic Computing Information and Help


Passwords

Users will receive a password along with their username when obtaining an account. Users may change their passwords (see Handout #0200 Guide to Using ROHAN on-line and in LL-200 for instructions). If you lose your password, follow one of these procedures:
  • Students who received their account from their class instructor should see that instructor for all passwords.

  • Students who have activated their own account should login to the WebPortal and click on the button titled Get a ROHAN/Email account. The Create your free SDSU e-mail account page will be displayed. Click the Continue button at the bottom of the page.

    Your E-Mail address and username will be displayed, followed by the link Click here to change your Rohan account password. Click the link to change your password.

  • Faculty/Academic Staff Accounts - Faculty/Academic Staff can go to the Student Computing Center in LL-200 for a replacement password or email the ROHAN Account Coordinator.
MORIA users will follow the same procedures for lost passwords.

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Disk Space Allocations

ROHAN accounts are allocated 50 MB of disk storage. Requests for additional space can be made at the Student Computing Center in LL-200 or by emailing the ROHAN Account Coordinator. To estimate how much disk space is required, use the size of the file that you need the increase for as a guideline for your increase or ask for an additional 20 MB. Also, if your needs are just 24 hours in duration, you can store the file in the /tmp directory. The /tmp directory is for temporary storage ONLY! These files are periodically deleted and are not backed up.

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WWW Options (Home Pages, Virtual Hosting, and Streaming Media Quota)

Because WWW processes are run as a tandem operation between the ROHAN and WWW-ROHAN servers, your account is only web enabled after its first 24 hours of activation. SDSU Academic Faculty, Staff, Students, Departments and Student Organizations wanting to host a home page in their ROHAN account, can see the Guide to Making a Home Page on ROHAN for further steps.

Virtual Hosting is available on ROHAN for department and student organization accounts. For example: if you currently have a web page at URL - http://rohan.sdsu.edu/~infosys/index.html, an alias can be set up so that users can go to an easier URL - http://infosys.sdsu.edu. For virtual host setting up procedures, see Virtual Hosting on ROHAN.

Streaming Media Quota is available to ROHAN accounts users via the WWW-ROHAN server. To have this option activated for a ROHAN account, the SDSU Academic Faculty or Staff sponsor will need to request Streaming Media Quota activation via Email to accounts@rohan.sdsu.edu after their account has been established. The following policies are currently in effect for Streaming Media Quota:

  1. Accounts/Storage space for streaming media files will be allocated directly to SDSU Academic Faculty and Staff, but not directly to students. Priority will be given to instructional uses by faculty.

  2. SDSU Academic Faculty and Staff Account Sponsors may request Accounts/Storage space by emailing the ROHAN Account Coordinator. The space will include a streaming video allocation quota.

  3. SDSU Academic Faculty and Staff Account Sponsors will be notified of their username, password, and basic copyright responsibilities when the Accounts/Storage space is ready for access. Copyright issues over and above basic responsibilities will be addressed on a project-by-project basis.

  4. Normal streaming video allocation quota will be 1 Gigabyte of storage space. SDSU Academic Faculty and Staff Account Sponsors may request additional storage space by emailing the ROHAN Account Coordinator. Requests for an increase in streaming video allocation quota will be granted at this time, unless space on the server is limited, or the request is for an unusually large allocation. Discussion by the ROHAN System Manager will be held with the SDSU Academic Faculty and Staff Account Sponsor prior to a request being denied.

  5. Materials and techniques will be created to assist streaming media developers and/or account sponsors to use the most efficient techniques for creating and archiving their streaming media files. See the ITS Multimedia page at SDSU for further information.

  6. File Usage reports will be generated at the end of every semester (Fall, Spring, & Summer) to inform the SDSU Academic Faculty and Staff Account Sponsors of space and file utilization.

  7. If a file has not been used in two years, the SDSU Academic Faculty and Staff Account Sponsors will be requested to remove or archive the file.

  8. If a file in the storage space for streaming media files is of non- streaming media format, the SDSU Academic Faculty and Staff Account Sponsors will be requested to remove or archive the file.
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Internet Access

If faculty or staff want dial-in access to SDSU, it is necessary to obtain a TACACS account from Telecommunications and Network Services (LL-200, 594-5261). Students will need an account with an ISP (Internet Service Provider) for Internet service. See the Remote Access Services section. See the Internet - The Information SuperHighway section of this guide for further information on the Internet and its associated networks.

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Email Access

ROHAN supports electronic mail (Email) and allows access over the Internet. You automatically have Email with your ROHAN account that can be accessed by one of ROHAN's Email packages (ELM, MAIL, MH, EXMH, or PINE), POP3 support for Eudora software or via ROHAN Webmail. See above procedures for obtaining an account. See Handout #0200 Guide to Using ROHAN for further information on ROHAN's Email packages. See the Campus Email Services section for further information on Eudora software.

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Printouts

User output can be directed to laser printer queues. The following guidelines should be noted and followed when directing output to a laser printer queue

  • The paid laser printer queue is called laser. Jobs can be paid for and printed at the Student Computing Center (LL-200). Laser printing is available at .10 per page (after one hour print requests not authorized and printed are automatically deleted). Note: LL-200 has a DART station to add value to your AztecCard.
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Handouts

Handouts on a variety of subjects to inform and assist academic users in using computers are available. Handouts are available through the ROHAN web server.

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Computer Room Tours

Group tours of the computer room may be arranged by faculty and staff by calling the UCO Director, Robert Newhouse, at 594-6906. Tours may be arranged Monday through Friday with a maximum of twelve persons per tour. The tour includes minis, peripherals, and communications equipment.

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DISCLAIMER

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This page last modified: February 14, 2006
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SDSU Faculty and Students may send questions about software on ROHAN or ROHAN UNIX problems to problems@rohan.sdsu.edu