Section 8.1.1
See updates for Chapter 7 re more vehicle navigation system errors.
Section 8.1.3
Millions of BlackBerry users did not get their e-mail for nine hours after
the company installed a faulty software update in 2007.
Backup systems did not work as intended.
Another BlackBerry e-mail outage affected customers for several hours in 2008.
(Feb. 21, 2008)
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