College of Business Administration

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Social and Ethical Issues in Business

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Final Exam Review for 'Moral Mazes'


Introduction (from lecture)/Chapter 1:
-Jackall's assumptions and biases concerning business, ethics, and science;
-Jackall's intent in writing Moral Mazes;
-What Jackall believes to be 'right' corporate action;
-Definition of the Protestant ethic;
-Definition of 'patrimonial bureaucracy;'
-The moral dilemma with which Jackall is concerned.
Chapter 2:
-The basis upon which commendation is given to workers in the 'real' managerial world;
-The definition of work, bureaucracy, and corporation;
-The meaning of 'probationary crucibles.'
Chapter 3:
-The place of emotion within managerial work;
-What it might mean to be 'out of control,' and the problems therewith;
-The relationship between performance, effort, and rewards.
Chapter 4: -What is meant by 'socially constructed reality' (see notes on 'scientific method')
-The reasons for and consequences of diffusion of responsibility within the corporation.
Chapter 5:
-The place of personal ethical frameworks within the corporation;
-Identification of the moral framework most commonly used within business;
-The consequences of organizational expediency.
Chapter 6:
-The 'reasons' that count within the corporation;
-The 'tension' which leads to personal advancement within the organization;
-What is meant by the term 'habit of mind.'
Chapter 7:
-The objective of public relations;
-The view of 'reality' promoted by public relations personnel;
-The relationship between public relations and 'truth;'
-The role of scientific data within public relations.
Chapter 8:
-The relationship between manager, corporation, and society;
-The meaning of work;
-The relationship between personal beliefs and 'getting ahead.'

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