Blackboard Support

Getting Started

What Is Blackboard?
Logging In to Blackboard
The My SDSU Page
Moving Around Blackboard
Netiquette

How Do I?
Check Grades
Submit Assignments
Use Discussion Board
Edit My Homepage
Send Email
Use Lightweight Chat
Use Virtual Classroom
Use Course Calendar
View Roster
Additional Help
Frequently Asked Questions
Student Help Desk
Tools & Resources
Plug-ins, Readers, etc.
Be-Aware: False BB Email

How Do I?

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Send E-Mail

Students can send email to the instructor, other students, groups or all users within the specific course. Email is sent from the Blackboard system but uses the individual's email provider. Students must have an up-to-date email address in the SDSU WebPortal to send and receive email through Blackboard. Email addresses are suppressed, which means that students will not see other students' email addresses. Email can be sent from the My SDSU page as well as from the Communication section of each course.

From My SDSU:

  1. Click on Send E-mail link in the Tools box.
  2. Click on the name of the course.
  3. Choose the group to send email to.
  4. Fill in Subject and Message fields.
  5. Add Attachments if desired.
  6. Scroll down to the bottom of the page and click on the Submit button.

From Within a Course:

  1. Click on the Communication button.
  2. Click on Send E-mail link.
  3. Choose the group to send email to.
  4. Fill in Subject and Message fields.
  5. Add Attachments if desired.
  6. Scroll down to the bottom of the page and click on the Submit button.

More Information

Q: I have a Hotmail account and have not been receiving mail from my instructor, what's wrong?
A: Blackboard sends mail using the Bcc; field to ensure user privacy. Some email providers, including Hotmail do not accept this type of email as a way of limiting spam. There are three possible solutions. The first is to get another email account, like a Rohan account, or Yahoo. The second solution is to change the preferences in your Hotmail account. Finally, if the sender checks the "Send Copy of Message to self" box when sending email, it may be received by Hotmail.

 

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