|
Jill Overstreet
BA
780 LEARNING ACTIVITY CONTRACT
Company Description
I will participate in a three month internship with
Meet Anywhere, Inc. They are a full service meeting
and event planning company that guarantees they
save clients time and money while providing superior
service and exceeding client expectations. The company’s
extensive industry experience and knowledge ensures
many resources, low costs, and extra amenities.
Meet Anywhere strives to provide value and build
life long partnerships with their clients, vendors,
and colleagues. Ultimately, their goal is to ensure
a successful and memorable meeting or event at the
lowest possible cost.
This internship will provide me with hands on experience
and knowledge in the following areas: hotel contracts,
vendor contracts, site selection, negotiations,
venue search, invitation/meeting material development,
and much more. I will experience one-on-one meetings
with the CEO, shadow colleagues on site inspections
of venues, and more. To fulfill the requirements
for BA 780, I will pursue five learning activities
described below.
Learning
Objectives
- I
will learn the company’s database management
system – ACT by February 14, 2003. I will
become familiar with the ACT program, review ACT
manuals, and input information, such as vendors
and client contact information. ACT is a crucial
part of the company; every employee must know
the system. I will provide sample inputs, queries,
and reports requested by my supervisor in my report
as evidence of my ability to use ACT.
- I
will learn the Hotel Contact Database by February
28, 2003.
I will conduct research on several hotels throughout
the United States. The objective of my research
is to prioritize the hotels and get the most recent
contact information including full mailing address,
direct phone numbers, and contact names. I will
then compile this information in a binder for
use by everyone. I will submit the binder to my
supervisor for approval and provide in my report
a Table of Contents signed by my supervisor as
evidence of my successfully completing this task.
- I
will learn how to satisfy client requests by March
21, 2003.
I will get to participate in several different
activities helping clients. For example, I will
help clients find proper site locations such as
major hotels; determine hotel rates and put hotels
on hold; set up ground transportation; and arrange
transportation to and from off site events. I
will summarize in writing all client requests
and present this document to my supervisor for
her signature. I will attach this approved summary
in my report as evidence of my completion of this
task.
- I
will learn the main events themes used by my company
by April 4, 2003.
I will help develop a theme binder with the sales
and operations team to help streamline the proposal
process. This will consist of gathering information
from vendors and hotels regarding specific themes,
and creating a binder with detailed information
regarding themes and pricing. I will present my
ideas to my supervisor in the form of a creative
presentation. I will provide a copy of this presentation,
as well as sample binder contents, in my report
as evidence of my completion of this task.
- I
will learn how to improve Customer Satisfaction
by April 22, 2003.
I will meet with sales department personnel and
discuss the current feedback system. I will analyze
the existing system and any historical data available
from clients, and then develop ways to improve
the current system. I will present my ideas to
my supervisor and provide a copy of this presentation,
as well as sample analyses and system improvements,
in my report as evidence of my completion of this
task.
_____________________________________________________
Print Student's Name |
|
_____________________________________________________
Student’s Signature |
__________
Date |
_____________________________________________________
Supervisor’s Signature |
__________
Date |
_____________________________________________________
Instructor’s Signature |
__________
Date |
|
