Marie E. Flatley's Publications

1998-2012

“Teaching with Twitter,” Business Education Forum, October 2011. M:Business Communication, 2nd edition, with Kathryn Rentz and Paula Lentz, McGraw-Hill/Irwin Publishing Company, 2012. Business Communication: Connecting in a Digital World with Kathryn Rentz, McGraw-Hill/Irwin Publishing Company, 2011. M: Business Communication with Kathryn Rentz, McGraw-Hill/Irwin Publishing Company, 2010. Business Communication: Making Connections in a Digital World, 11th edition, with Raymond Lesikar and Kathryn Rentz, McGraw-Hill/Irwin Publishing Company, 2008. "Is There a Kindle in Your Future?," Business Communication Quarterly, (accepted for December 2008 publication). "Teaching the Virtual Presentation,” Business Communication Quarterly, September 2007. “Video Email: Effectiveness and Gender Issues,” with Theo Addo, Western Decision Sciences, April 2006. "Communication Channels," Encyclopedia of Business and Finance, 2nd, Burton Kaliski (editor), Macmillan Reference USA, 2006. "Using Blogs for Enhanced Teaching and Learning," Business Communication Quarterly, March 2005. Basic Business Communication: Skills for Empowering the Internet Generation, 10th edition, with Raymond Lesikar, McGraw-Hill/Irwin Publishing Company, 2005. “For and About Text Messaging,” Business Education Forum, April 2004. “How IT Professionals Use Visual Support And Implications for Business Communication Curricula” with John Penrose and Bruce Reinig, Proceedings of ABC West, New Orleans, March 27-30, 2003. Book Review of Language and the Internet by David Crystal, Business Communication Quarterly, June 2002. Basic Business Communication: Skills for Empowering the Internet Generation, 9th edition, with Raymond Lesikar, McGraw-Hill/Irwin Publishing Company, 2002. "Student Passages: Moving from Ineffective Groups to High Performance Teams," with Annette Easton, Best Practices for Business Education, Delta Pi Epsilon, Spring 2001. "Using Intranets for Group Work," with Annette Easton, Best Practices for Business Education, Delta Pi Epsilon, Spring 2001. "Communication Channels," Encyclopedia of Business and Finance, Burton Kaliski (editor), Macmillan Library Reference, 2001. "Policy Development," Encyclopedia of Business and Finance, Burton Kaliski (editor), Macmillan Library Reference, 2001. "Customer Service, Return Policy, and Internet Retailing: An Exploratory Study" with Don Sciglimpaglia, Advances in Services Science, Proceedings of the 7th International Conference on Retailing and Services Sciences, EIRASS, Sintra, Portugal, 2000 International Marketing Conference, Portugal (July 2000). "Elements of the Personal Web Profile," with Marsha Bayless and Zane Quibble, Delta Pi Epsilon Journal, Spring 2000. Lesikar's Basic Business Communication, 8th edition, with Raymond Lesikar and John Pettit, Irwin/McGraw-Hill Publishing Company, 1999. "Voice Recognition Software?" Business Education Forum, December 1998. "Writing Skills for Accountants: Avoid the "Top Ten" Writing Errors," with G. E. Whittenburg and William A. Raabe, National Public Accountant, November 1998.